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Information is a powerful tool and West’s Knowledge Center has been updated to provide our customers with an improved user experience. We’ve completed a comprehensive overhaul of the Knowledge Center user interface, including a filter-based search design, more modern look and feel, and easy access to trending articles, new content, and FAQ’s answered by West Subject Matter Experts.
West strives to enable the safe and efficient delivery of drug products to patients. As part of that commitment, we launched the West Knowledge Center in 2017 to provide accurate and updated information on topics that impact both our customers and our industry. To date, we’ve supported the information needs of more than 3500 customers.
Our Knowledge Center resources include deep insight into market trends, scientific developments in parenteral packaging and delivery systems, and information on hot topics of interest to our customers, in a variety of content types, including technical reports and bulletins, posters and presentations, and links to webinars and helpful literature. In addition, our Technical Customer Support Portal, exclusively available for current and prospective customers, features:
FAQ articles from West Subject Matter Experts
Product information such as Formulation Characteristics, Drawings, Regulatory Compliance Bulletins, and Extractables
Support documents for products available for our online store such as Example Quality Certificates and Master Specifications
Click here to register for access to our Online Technical Repository, or for current and prospective customers, our Online Technical Customer Support Portal.
As always, our Technical Customer Service team is available to help – contact us today to discuss your needs.
For those of us who have been using social media for a while, it’s inevitable to have received a request to connect from someone whom you don’t know. While it can be tempting to accept the request to expand your social network and open up new horizons, you could also be exposing yourself and others connected to you to a malicious social engineering risk. If you’re not familiar with the term, a social engineer runs what used to be called a “con game.” For example, a person using social engineering might try to get you to reveal sensitive information, known as phishing.
Where science and technology are evolving quickly, a good networking structure is needed to keep pace of advancements. This is especially relevant for regulatory agencies in the pharmaceutical field. EMA recognizes this and addresses it with the strategic plan: <em>Regulatory Science to 2025</em> – focused on quality, safety and efficacy of both human and veterinary medicines. The draft of this plan, which was created by the Member States and the European Commission, and comprised input from two workshops with stakeholders, was published in December 2018 for a six-month public consultation.
Bettine Boltres, Ph.D.
Principal, Scientific Affairs, Packaging & Delivery Systems
On November 14, World Diabetes Day will be observed around the globe. Diabetes is a growing issue, with more than 415 million adults living with the disease, a number that is expected to increase to 642 million – or 1 in 10 adults – by 2040.
West’s Waterford, Ireland site recently partnered with CALMAST which is Waterford Institute of Technology’s (WIT) STEM (Science, Technology, Engineering and Math) engagement hub that was established in 2003 to drive more awareness of STEM, building on the work of secondary schools in the south east region of Ireland.
<em>The West Ambassador Internship Program is a 10-week program that provides college students with meaningful, practical, real-word experience and the opportunity to learn from and work alongside industry experts.</em>